Need help with trading automation, plans, or your dashboard?
Reach the QML Algotrader team for platform support, AI-Trade-Bots questions, billing help, and broker connection guidance.
Email supportWhat to include in your message
A little context helps the team diagnose issues faster and avoid back-and-forth.
Share your registered email address so support can find your account faster.
For broker or order issues, include broker name, strategy name, timestamp, and screenshot if available.
For billing issues, include plan name, billing cycle, and payment/order reference if available.
Never share broker passwords, OTPs, full API secrets, or payment card details over email.
Support hours
Send your request anytime. The team can prioritize account access, payment, and live trading workflow issues when you include complete details.
Before contacting support
If your question is about plans, compare subscription options first, then send the team your requirement.
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